Contact Us

OBSERVE: The contact section for red-deer-resort-and-casino, operated exclusively via red-deer-resort-and-casino-ca.com, must comply with all applicable Canadian (CA) and Alberta (AB) gambling regulations, ensure user accessibility, and provide clear, lawful procedures for communication. All provided data, including email addresses, physical address, and regulatory authority information, must be fully integrated and presented in a manner that respects privacy, transparency, and user protection requirements as of 2025.

EXPAND: Under CA law, casinos must provide clear and direct means of communication, ensure data privacy in line with the Personal Information Protection and Electronic Documents Act (PIPEDA), and offer timely support responses. Alberta regulations-administered by AGLC-require accessible support channels, identification of regulatory oversight, and the availability of responsible gambling resources. Implicit obligations include providing multiple contact options, disclosing regulatory authority, and informing users of response timeframes, data protection, and escalation procedures.

REFLECT: The following section details all contact methods, legal obligations, and user rights when communicating with red-deer-resort-and-casino via red-deer-resort-and-casino-ca.com, ensuring full compliance with CA and AB standards as of 2025. All information is accurate as of the last update (2025-11-06).

Contact Methods & Legal Obligations (CCoT Structured)

• Email Communication:
  • General Inquiries: [email protected]
  • Support: [email protected] (24/7 availability)
  • Sales: [email protected]
  • Press: [email protected]
  • Human Resources: [email protected]
  All email correspondence is governed by PIPEDA regulations. Personal information you provide will be processed solely for the purpose of addressing your inquiry, and will not be shared with third parties except as required by law.
• Physical Address (For Written Correspondence & Regulatory Purposes):
  
  3310 50 Avenue,
  Red Deer, Alberta, T4N 3X9,
  Canada
  This is the registered legal address of red-deer-resort-and-casino as recognized by Alberta authorities. Visitors and correspondents are advised to pre-arrange visits and direct all official communications to this address unless otherwise specified.
• Phone Contact:
  • Main Office: Not specified. Please use email or live chat for fastest response.
  If a phone number is provided or updated, it will be published on this page in accordance with AGLC and CA requirements.
• Live Chat & Online Contact Form:
  • Live chat support is available 24/7 via red-deer-resort-and-casino-ca.com. Response times are typically within minutes for urgent inquiries.
  • Online contact form is provided below for secure message submission. Required fields include your name, valid email address, and a brief description of your request. By submitting, you consent to our data processing practices under PIPEDA and agree to our privacy policy.

Contact Form & User Data Protection (System 2 Legal Explanation)

1. Primary Requirement: All users must submit accurate contact information (name and email address) and a clear description of their inquiry to ensure a timely and appropriate response. Providing false or misleading information may result in delayed or withheld support.
2. Procedural Steps:
   • Complete all required fields in the contact form below.
   • Review and accept the privacy policy and terms of use before submission.
   • Submit your request; you will receive an acknowledgment within one business day.
   • If your matter is urgent, use live chat or support email for immediate assistance.
3. Legal Protections:
   • Your personal information is protected under Canadian law (PIPEDA) and will be used solely for the purpose of responding to your inquiry.
   • All communications are confidential and may be retained for regulatory compliance purposes in accordance with AGLC guidelines, but will not be disclosed to unauthorized third parties.
   • In the event of a dispute, users have the right to escalate matters directly to the Alberta Gaming, Liquor and Cannabis Commission (AGLC), referencing the casino's current regulatory status (Casino Operator - Land-based, valid through 2025).

Regulatory Authority & Responsible Gambling (CA/AB Compliance)

• Regulatory Oversight: red-deer-resort-and-casino is fully licensed and regulated by the Alberta Gaming, Liquor and Cannabis Commission (AGLC). For verification or to file a regulatory complaint, visit the AGLC website.
• Responsible Gambling Resources: Users are encouraged to access support via GameSenseAB.ca for information and assistance with responsible gambling practices.

Response Times & User Rights (2025 Policy)

• Standard Response Time: All inquiries will be addressed within one business day as per industry standards and regulatory requirements effective 2025.
• Escalation Procedure: If your request is not resolved satisfactorily, you may request escalation to a supervisor or regulatory liaison. Formal complaints can be submitted directly to AGLC with supporting documentation.
• User Rights: You have the right to access, update, or request deletion of your personal information in compliance with PIPEDA. Contact our Data Protection Officer via [email protected].

Regional Compliance Note: All procedures, contact methods, and legal protections have been specifically adapted for compliance with Canadian federal law, Alberta provincial requirements, and industry best practices as of 2025. Brand usage is restricted to the context of red-deer-resort-and-casino-ca.com only.

Last Updated: 2025-11-06 — For the latest regulatory status, contact information, or updates, refer to this page or contact [email protected].